Your loan and mortgage details come from public records, not from your credit report or your financial institution's loan system. This means a few things can affect what you see:
- Extra principal payments aren't reflected. If you've made additional payments toward your principal, those won't be captured in public records, so your remaining balance may appear higher than it actually is.
- Recent changes take time to appear. If your loan was recently sold to a new servicer, refinanced, paid off, or if a new mortgage was added, it can take time for public records to update. Until then, those changes may not be visible in My Home Value.
You can update your loan details at any time to keep your equity and borrowing power estimates accurate. Just edit your loan information in your dashboard and your insights will refresh.