Getting started with My Home Value through Alkami is straightforward and low-lift for your team. Once the order form is signed, Alkami and Array handle most of the configuration - your main role is configuring your brand settings, creating your offers, and completing testing.
1. Request the Product
After you sign the Alkami order form:
- Alkami assigns your institution a dedicated representative.
- Your rep opens the required internal tickets.
- Alkami and Array begin coordinating setup in the background.
- We will schedule a kickoff call to walk you through the platform and the process.
2. Configuration & Setup
Array and Alkami work together to enable My Home Value inside your digital banking environment. Most of this is handled between our teams, but there are a few quick items for you:
Turn on the My Home Tracker Tile
Ensure your Alkami rep enables the module and activates the tile in your digital banking app.
Update the Feature Name
By default, Alkami will label the module “Chimney SSO.”
To ensure the feature appears to members under the correct name (e.g., “My Home Tracker,” “Home Value,” “Property Insights,” etc.), you’ll need to request a feature-name update from Alkami during configuration.
Your Alkami rep can update this for both web and mobile so the name displays consistently across your digital experience.
Set up Deep Links
On your email configuration page you can set up deep links that route users to the correct destination based on:
- Desktop browser
- Mobile browser
- iOS app
- Android app
These links typically follow Alkami’s standard pattern. For example:
Desktop: <https://o.yourCU.com/ChimneyHomeSSO>
Mobile: <https://o.yourCU.com/Mobile/ChimneyHomeSSO>
iOS: YourCU://Mobile/ChimneyHomeSSO
Android: alkami-yourCU://Mobile/ChimneyHomeSSO
You’ll input your institution’s links into the App Links section of the My Home Value dashboard. “yourCU” being the organization name on your Alkami environment.
Mobile Tile Configuration
You can use Alkami’s Design Body Cards to configure the mobile tile. Your Alkami rep can assist if needed.
3. Testing
When configuration is complete, we’ll notify you to begin testing in your Alkami staging environment.
During this phase, you’ll be able to:
- Review the experience end-to-end
- Confirm wording, links, and branding
- Verify that home data and offers are appearing correctly
If anything looks off, just reach out to your Alkami rep, Array Account Manager, or email support@array.zendesk.com.
4. Pilot Launch
Once the testing is complete, you can optionally begin a pilot launch with employees or a limited user group.
This step is optional but helpful if you want internal feedback before going live.
5. Full Launch
After you’re satisfied with testing and/or your pilot, your Alkami rep will assist you with moving My Home Value into production - and you’ll be live for members! 🎉
That’s it! The process is simple and requires very little lift from your team. Array and Alkami coordinate the technical setup; you just review settings, test the experience, and let us know when you're ready to launch.
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